Customer Support Platform
Revolutionize the way you talk to your audience
Elegant Customer Support Platform enabling seamless communication between your customers and your team.
Customer Support Platform
Elevate Customer Support with SolidChat
Explore how our product can help your business increase Customer Satisfaction and Brand Reputation.
A Customer Support Platform can enhance satisfaction for SaaS companies by facilitating real-time support and prompt responses to user inquiries, significantly reducing wait times and improving the overall user experience. This efficient, immediate assistance fosters trust and helps resolve issues swiftly, contributing to higher customer loyalty.
A customer support platform with live chat capabilities can significantly enhance eCommerce customer satisfaction by providing real-time assistance and instant resolutions to queries, reducing wait times and improving user experience. This level of immediate support can lead to a smoother shopping journey, boosting customer trust and fostering brand loyalty.
A customer support platform with live chat can greatly assist company website administrators by enabling real-time interaction with visitors, addressing their questions, and resolving issues promptly.
Websites uses SolidChat
Users served by LiveChat
Average installation time
Increase in conversion rates
Communication channel
Live Chat widget
on your website
Install Live Chat widget on your website. Allow visitors to talk with you without leaving your product
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Custom branding
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Attachments
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Smart notifications
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Knowledge base (soon)
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Infrastructure status (soon)
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Custom integrations (soon)
Team Dashboard
Respond and manage in dedicated team inbox
Carefully crafted team inbox empowers your team on tickets management increasing customer satisfaction
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Smart categories
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Ticket statuses
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Visitor details
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Push notifications
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Custom attributes
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Mobile app
Platform Features
Download mobile app, and stay in the loop
Respond to your visitors directly from your phone, never miss a conversation
Never miss any conversation by enabling push notifications. If visitor sends you a message, respond immediately.
Browse visitors database, add custom contact properties in order to better understand your audience.
If your visitor leaves website, SolidChat will notify him about your replies by sending email notification.
Launch Today
Enable Professional Customer Support right now
Transform your customer experience right now with the most elegant Customer Support Platform